FAQ & Help

  • Why can’t I log in to my account?

    If you are having trouble logging in to your account, Please check that you have:

    • signed up for an account
    • activated the account via the link sent to your email
    • entered the correct email address and password on the log in page.

    If you are still having trouble accessing your account, please contact our support.

  • How do I change my account details?

    To change your name, phone number or password, or to any other account related information, go to your account's "Account Settings" page. Please note that the email address for your account cannot be changed after your account has been activated.

  • What are the rules for posting on DealsInBD.com?

    We don't allow ads that contain:
    • an item or service that is illegal in Bangladesh
    • an item or service that is not located in Bangladesh
    • an invalid phone number
    • an unrealistic offer
    • offensive language
    • offensive pictures
    • text in the title or description that is not related to the advertised item or service
    • pictures that do not match or clearly show the advertised item or service
    • a non-specific item or service, e.g. a description of a company in general terms
    • a URL link that is not relevant to the advertised item or service
    • offers and requests for items or services in the same ad
    • multiple items in the same ad
    • the same content as another ad
    • “work from home" jobs
  • How does this site make money?

    The basic service of selling and buying will always be free on DealsInBD.com. At some stage, we will add paid features to the site, as well as advertising.
  • I haven't received any responses to my ad. What's wrong?

    It is strongly recommended that you write a good title and detailed description, and use clear original images in your ad. So that visitor & other members can get the right idea about your product.

  • I'm getting contacted about an ad I didn't post. Can you help me?

    Of course. Please contact us and we will help you right away.

  • Why has my ad been rejected?

    Most of the ads are manually reviewed - if your ad violates our posting rules it will be rejected. You can read what changes you have to make before the ad can be approved in the rejection email.

  • I posted an ad but can't find it. What’s wrong?

    All ads are reviewed against fraud and spam so it can take up to 4 hours before an ad is published on the site. If you still can't find your ad after 4 hours, it may have violated our posting rules. If your ad was not approved, you should have received an email explaining the reasons.

    If you have been waiting longer than 24 hours for a response from us, you may have given us the wrong email address when you posted the ad. Try posting again or contact us.

    If you are an account owner, your ads that are currently under review are listed on your "My ads" page, in the "My ads under review" section.

  • How long do ads stay on DealsInBD.com?

    Basically ads appear for 180 days. You can manually delete them too.

  • How do I edit my ad?

    If you would like to edit your ad, go to the ad you would like to delete and click the "Edit/delete" link at the bottom of the ad. You will need the password for the ad. If you can't find or remember your password, click here for help.

    If you are an account owner, you can either click the "Edit/delete" link at the bottom of the ad, or click the "Edit" link next to an ad on your "My ads" page.

  • How do I delete my ad?

    You must be the advertisement owner to delete any advertisement. To delete an advertisement log in to your account with your email address & password combination. Then click on the delete button to delete the advertisement.

  • How do I post an ad?

    Posting an ad on DealsinBD.com is quick, easy and completely free! Simply click the Post New Ad button in the upper right-hand corner and fill the information field.

    You need to logged in an account, so that your details will be filled in for you automatically.

    We will send you an email confirmation once we have reviewed your ad. This usually takes about 12 hours or less during office hours.